Admin seats are for users who create, edit, or manage content in Sharely. This includes content managers, trainers, team leaders, and anyone with permissions to publish or approve materials. End users who only consume content (read, search, ask AI questions) are unlimited and free.

Credits power AI queries, semantic search, and content processing. Typical usage: 1 AI query = ~10 credits, 1 search request = ~0.1 credits, 1 document upload = ~5-50 credits depending on size. We provide detailed analytics so you can track and optimize your usage.

Yes! If you have 25 admins, you could pay $65/seat for the first 5, then $55/seat for the next 15, and $45/seat for the final 5. Our billing system automatically applies volume discounts as you add seats.

You get a 10% soft cap buffer (e.g., 55,000 credits on a 50,000 plan). We alert you at 90% usage. If you hit 110%, we send an email confirmation and auto-upgrade you to the next tier. You can also upgrade proactively at any time or use BYO options to reduce consumption.

Yes! Pay annually and save 15% on both admin seats and credit tiers. Plus, lock in current pricing for 2 years by signing up before March 2026.

Full access to all features for 14 days: unlimited end users, 5 admin seats, 10,000 credits, AI assistant, analytics, SSO setup, and dedicated onboarding support. No credit card required to start.

Absolutely. BYO options are available on Scale and Enterprise plans. You can connect your own LLM API (OpenAI, Azure, Anthropic), search infrastructure (Elasticsearch, Pinecone), or storage (S3, Azure Blob). This can reduce your credit consumption by 40-70%.

We offer flexible seasonal plans for communities with variable usage (e.g., churches with summer lulls, schools with academic calendars). Contact us to design a custom plan that matches your usage pattern.

We accept all major credit cards, ACH/bank transfer (for annual plans), and can invoice for Enterprise customers. International payments via Stripe are supported in 135+ currencies.

No minimum for monthly plans. Annual plans require a 12-month commitment but offer 15% savings. Cancel monthly plans anytime with no penalties—your access continues until the end of your billing period.