Articles

Knowledge, agents and governance, drawn out

Not quite a blog. Each article is a visual essay, an argument you can see. Together they cover where the experience is going, what each industry is up against, and how knowledge, agents and governance fit together.

The themes

  • Vision

    Where the experience is going, and who will own it.

    2 articles

  • Industries

    The challenges and problems each field faces as agents arrive.

    1 article

  • Knowledge

    How organizations put what they know to work in AI.

    2 articles

  • Agents

    How agents work for people, by role, with tools and identity.

    2 articles

  • Governance

    Who may do what, on whose behalf, with whose approval.

    2 articles

ExperienceOPENChatSearchBrowseAgentsOPENAny frameworkAnywhereKnowledge coreMANAGEDNavigation · Roles · Authorization · Governance

Latest · Agents

Knowledge is the new code for tailored experiences

In AI experiences, what each person sees and what application agents do for them is shaped by role-based knowledge, not just the code around it. Iterate on the experience. Build on a governed knowledge core that tailors it to every role.

  • Agents
  • Knowledge
  • Governance
  • Vision

Juan J. Perez · October 24, 2026 · 9 min read

Read the article

More articles are on the way, each taking one of these themes further.